If you are new to e.commerce, this page may help answer some of
your questions and concerns.
problems, click here
you paid online for a lunch or event and then cancelled within the
accepted period of time). Call Liz Stansfeld at 713.266.7121 or
send an email.
What can I pay for online?
This site is set up to accept online payment for MTS Houston Section
lunches and other events. In addition, other items such as MTS sponsored workshops may be added to the shopping cart to give
people the convenience of online payment.
What credit cards are accepted?
MasterCard, Visa and American Express.
How do I pay?
Whenever you make a reservation, or booking and wish
to pay online, just click on pay online. This will take you to
the "Shopping Cart" page where you can add items to your
You can keep adding items to the Shopping Cart as you
browse through the site. You do not have to check out or give your credit
card number until you are ready to leave the site.
Think of e.commerce just like
visiting a supermarket. As long as you are in the supermarket (web
site), you can keep adding items to your shopping cart. When you are
finished all your shopping, you go to the "check-out" which
is when you will need to provide your credit card number.
I clicked on the
purchase item button but got an error message
You must first add an item to your shopping cart by clicking on
the "add item" button. Otherwise you are trying to purchase an item
without having anything in your electronic shopping cart.
"buy" something I do not want by accident?
This is a concern most
first-time "e.commerce" users have. But there is
virtually no chance of it happening. Before you are prompted to
give your credit card number, you will see a screen listing all
the items you are paying for. You can cancel out at any time.
Will I get a confirmation?
When you pay online, you will be able to
instantly print out a receipt of your purchases for your records or
expense report. You will also receive an e.mail
confirmation. PLEASE BRING THIS WITH YOU TO THE MEETING TO SPEED UP
What happens if I accidentally pay twice or the
system crashes while I am checking out?
With our new merchant account system, we hope that this will never
happen. It it does and we spot the double
payment, we will contact you by e.mail and issue a credit. If the
double payment appears on your statement, just contact [email protected]
and we will arrange for a refund to your credit card account.
I accidentally paid
twice - help!
We'll issue you a refund. Please call
Liz Stansfeld at 713.266.7121.
If you are confused, or are unfamiliar with e.commerce,
please call tech support (Liz Stansfeld) at 713.266.7121.
NOTE: If you are making a lunch reservation and are paying
on line, you do not have to also complete the registration
form. If you are registering and paying for more than one person,
you may add your guests' names in the "Comments" section
when you provide your credit card details.
Common Online Payment Problems
1. Card is rejected.
In most cases the reason is one of the following:
Your card number
was entered incorrectly.
The name on the
card and the address you entered do not match the name and
address on the credit card statement. For security reasons,
the system is very sensitive. The information must be entered
exactly as it appears on the monthly statement.
2. I made an error,
resubmitted the information correctly, and was rejected.
3. My Diners
Card/Discover Card was rejected.
4. Tech support - Call
Liz Stansfeld at 713.266.7121